Frequently Asked Questions

1. How do I join Maisha Bora Sacco?
  •           Go to https://portal.maishaborasacco.com/ and click on the link “JOIN TODAY” on the left upper end of the screen. Complete the online membership form and submit.
  •            Pay the joining fee & share capital using our paybill number 600110 with your ID number as account number. You can also deposit fund   at the bank or at the FOSA.

Alternatively;

  •         You can fill the hardcopy membership form available at our office and on our website www.maishaborasacco.com under downloads menu.
  •         Attach copy of your ID, a passport photo, and an income record (pay slip or bank statement)
  •          Return the form to our customer care desk and make a deposit of the joining fee of Ksh 2,000/- and minimum share capital. 
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2. Is membership open to the general public?
  •         Yes. Maisha Bora Sacco has an open common bond and therefore members of the public are eligible to join. 
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3. When does a member become eligible for a loan?
  •         After a period of 3 months on acquiring full membership status.
  •        Full membership is acquired upon buying the minimum share capital of Ksh 20,000 for Category A members.
  •        Category B members are eligible for services without any waiting period subject to set terms and conditions.
  •         The waiting period has been waived for members transferring directly from another Sacco.
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4. What is the difference between Category A & Category B membership?

Category A membership

·         Payment of an entrance fee of 2,000/-

·         Minimum share capital of 20,000/- (This can be paid over a period of up to 6 months)

·         Access to loans @ 1% interest and FOSA loans

·         Right to attend general meetings and be elected to the governing organs of the Sacco

Category B FOSA membership

·         Minimum share capital of 20/- (i.e. only need to acquire 1 share of the Sacco @ 20/-)

·         Can only accessFOSA loans where the interest rate is slightly higher

·         Does not have a right to attend general meetings or be elected to the governing organs of the Sacco

·         A Category B membership can be converted to Category A membership upon meeting the requirements

·         Certain Category B classes like Mwangaza account can access a loan of 2 times deposits (@1% interest reducing balance)  after acquiring a share capital of 8,000/- and paying the entrance fee

*We accept deposits from both Categories

*Interest and dividends for both categories is non-discriminative 

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5. What are the applicable terms for development loans?

  •          You can borrow up to 3 times your deposits.
  •          Interest rate of 1% on the reducing balance.
  •          Repayment period of 72 months.
  •          A member can have more than 1 loan concurrently subject to eligibility. 
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6. How can I access my loan after disbursement?

  •          Loans disbursed to FOSA can be accessed in cash, Atm or through your Mpesa account.
  •          Bank transfer
  •          Cheque
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7.What is the difference between Share capital and non-withdraw able deposits?
  •         Share capital: The amount representing a member’s portion in the equity of the society as a co-owner.It is not refundable but can be sold to an existing member upon exit. Share capital is not eligible to secure loans or to guarantee. It earns an annual dividend depending on trading results.
  •          Non-withdrawable deposits: Refundable member deposits used to secure loans and to guarantee. Members are required to make a minimum monthly contribution of Ksh 1,000/- to deposits to maintain their active member status. Deposits earn annual interest depending on trading results.
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8.What’s a FOSA loan?
  •          This is a loan that is not pegged on shares (deposits) but on one’s repayment ability.
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9. Does the Sacco buy bank loans?
  •         Yes. You can apply for the KTN Loan (KaribuTena Nyumbani) which is repayable over 72 months.

 

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10. Can one clear a loan in full before repayment period is over?
  • Yes, that is allowed and does not attract early clearance charge.
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11. Can I offset my loans from my deposits?

  •         A member is only allowed to offset deposits against loans when s/he ceases to be a member.
  •          Any outstanding loan balance should be cleared immediately.
  •          A member must 1st get other guarantors to replace his guarantees before requesting for offset.
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12. Can I transfer my deposits from another Sacco?
  •          One can transfer his deposits from another Sacco to Maisha Bora Sacco.
  •          A member who transfers directly from another Sacco is immediately eligible to all benefits of a full member. 
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13. Can I continue with my membership as an individual member after leaving the organization I work for?

•   Yes.

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14.What do I need when applying for a loan?

  •           Fully completed loan form.
  •          Qualifying guarantors who must be active members (or collateral).
  •          Most current & certified three months’ pay slips or bank statements.
  •          A copy of ID/passport and KRA PIN Certificate.
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15. What is Maisha Bora Ventures Ltd?

  •          This is a limited company which is the investment vehicle for Maisha Bora Sacco members, non-Sacco members and other interested investors.
  •          Maisha Bora Sacco owns 51% of Maisha Bora Ventures.
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16. How do I become a shareholder of Maisha Bora Ventures Ltd?
  •          Fill in a shareholder application form available at our Sacco office.
  •          Make a deposit for a minimum of 5 shares at Ksh 1,000/- per share. This means the minimum investment required to become a shareholder is Ksh 5,000/- only. 
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17. How can I access my online statement online?
  •          Go to our website: www.maishaborasacco.com and click on the member portal login.
  •          Sign up by following the instructions on the right upper end of the portal window.
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18.What is M-Sacco?
  •          M-Sacco is an online service that enables members to transact on their FOSA account via mobile phone, i.e.withdrawals, funds transfer, mini statement, balance inquiries etc. 
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19. How do I register for M-Sacco?
  •          Download M-Sacco registration form from our website under downloads.
  •          Fill the form and send back to support@maishaborasacco.com  and remember to attach your ID

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20. Are my funds safe at Maisha Bora Sacco?
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Working Hours : Mon - Fri 8.30am to 4.30pm; Last Saturday of the month 9.00am to 12.30 pm. Closed on Weekends & Public Holidays
 
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